Frequently Asked Questions

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Why do you revoke certificates?  Why do you charge for reinstatement of an account after certificate revocation?

We are required by law to ensure students spend the required amount of time in a course.  We're not going to throw our business away simply to help sloppy medics get CE certifcates.


When we revoke a certificate, an instructor reviews your activity on our system before making a revocation decision.  If a certificate is revoked, letters must be written and sent to the student and the licensing agency.  We send emails and faxes.  All of this is caused by a student's failure to follow the rules and it costs us money.  The handful of students who cause this problem should pay for the costs of the results of their actions.

Frequently Asked Questions


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