Frequently Asked Questions

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When I click on the link to launch a course or test, nothing happens. What should I do?

Many internet service providers (ISPs) such as AOL or NetZero offer “pop-up blocker” or “ad blocker” software to improve internet performance and download speeds. Because of the way CE3000 manages your course activity, courses are launched in a separate window. This sometimes conflicts with pop-up or ad blocker software and prevents a course from launching. If you are using a blocking feature in your browser, you will be required to temporarily disable pop-up or ad blocker software during each session on CE3000 to take courses. Check with your pop-up or ad blocker software documentation or your ISP on how to disable this function. It is usually as easy as holding down a key when clicking on the link that launches the course.

Frequently Asked Questions

 

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